The latest from arrivia

Insights

Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.

Insights 03/13/2025
​​Exploring New Paths: How Outdoor and Adventure Retailers Can Build Stronger Loyalty Through Travel Rewards​
Whether your customers are paddling through rapids at breakneck speeds, scaling cliffsides, or grabbing a post-hike coffee decked out in...
Insights 03/07/2025
Beyond the Carry-On: How Luggage Brands Can Transform Loyalty Programs with Travel Rewards
Luggage brands occupy a unique space in retail. Unlike fashion, beauty, or tech, where frequent purchases and trends drive engagement,...
A happy couple walks through a shopping mall with bags in hand
Insights 03/05/2025
Innovative Ways Retailers Can Diversify Revenue Streams with Travel Loyalty Programs
What if your loyalty program could do more than just reward customers? What if it could diversify revenue streams and...
Insights 03/04/2025
Understanding the Legal Aspects of Loyalty Program Data Usage
Behind every successful loyalty program lies the strategic use of loyalty program data, which helps deliver personalized experiences that members...
Couple-traveling-and-looking-at-mountain-scenery
Insights 02/20/2025
Top Membership Retention Strategies for Travel Brands in 2025
Loyalty runs deep in travel. Among U.S. travelers, 77% are currently enrolled in a loyalty program. It’s no surprise, given...
Gen Z girl traveling
Insights 02/11/2025
Adapting Loyalty Programs for Gen Z Travelers
Adapting Loyalty Programs for Gen Z Travelers Move over Millennials, Gen Z is redefining loyalty trends for younger travelers. By...
Insights 02/06/2025
Don’t Overlook Travel Loyalty Programs as a Profitable Retail Strategy
Travel and retail are no longer in separate lanes — they’re merging fast, and the results are lucrative. Arrivia’s research...
Seamless travel planning in action: A woman utilizes voice booking AI to simplify her journey.
Insights 01/31/2025
Creating Frictionless Travel Booking with Voice-Activated Technology
Voice booking AI is making travel planning as simple as sending off a few voice messages to friends. As more...
A traveling couple shares a joyful experience exploring shops
Insights 01/22/2025
Beyond Points: Creating Unique Loyalty Ecosystems for Retailers Using Travel Rewards
The overall cost of travel is up 11% year-over-year, but that hasn’t stopped nearly a third of U.S. consumers from...
Two shoppers enjoying their purchases on an escalator, representing loyalty travel rewards for retail customers
Insights 01/16/2025
Create Customer Loyalty by Listening: How Retail Brands Can Use Travel Rewards to Respond to Customer Preferences
Competitive prices and quality products are not enough to keep customers loyal anymore. What today’s retailers need to focus on...
Insights 01/13/2025
Unlocking Value: How Travel Partnerships Can Drive Customer Loyalty for Retail Brands
Unlocking loyalty starts by offering rewards that resonate. Today’s customers expect more than discounts in exchange for their business —...
Insights 01/10/2025
Exploring Co-Branding Opportunities in Loyalty Programs
There’s a reason co-branding partnerships are also referred to as brand alliances — they allow two businesses to join forces...
Outdoor enthusiasts biking through green trails, aligning with the principles of a sustainable loyalty program
Insights 01/07/2025
Burning Points for Good: The Rise of Sustainable Loyalty Programs in Travel and Retail
With conscious consumerism on the rise, sustainable loyalty programs are becoming increasingly central to how brands engage and reward their...
A close-up of a digital wallet payment screen, demonstrating seamless integration for improved loyalty program participation
Insights 01/02/2025
How Digital Wallet Integration Boosts Loyalty Program Engagement
Digital wallet integration is modernizing how we experience travel rewards. Think about the last trip you booked. Chances are, it...
Insights 12/24/2024
Creating Loyalty Program Tiers: Strategies for Segmenting Your Customer Base
All successful loyalty programs have one thing in common: they understand that treating all customers the same is a huge...
Young woman sitting on a suitcase in an airport terminal, appearing bored, illustrating strategies on how to reengage customers
Insights 12/20/2024
Re-Engaging Customers with Targeted Loyalty Campaigns
Customer bases naturally shrink by 22.5% annually — not to mention the other 20% of customers lost when businesses fail...