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Insights
Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.
Using Referral Loyalty Programs to Build Brand Awareness
From recommending a great restaurant to sharing your favorite online shopping site, our natural desire to share positive experiences is...
How Dynamic Pricing is Revolutionizing Travel Loyalty Programs
Almost 40% of travelers are on board with dynamic pricing for flights, and it’s easy to see why: it provides...
Personalizing Travel Rewards: The Key to Exceptional Customer Loyalty
When it comes to personalized travel rewards, there’s something special about a company that gets what matters most to you....
The Role of Predictive Analytics in Shaping the Future Loyalty Programs
Loyalty program data insights are invaluable assets, yet many providers struggle to harness their full potential—this is where predictive analytics...
Personalized Travel Experiences: How AI is Crafting Unique Member Journeys
Personalized Travel Experiences: How AI is Crafting Unique Member Journeys Travelers increasingly trust automation to elevate their journeys: 33% have...
Most Common Loyalty Program Problems (And How to Avoid Them)
Travel industry loyalty programs like American Airlines AAdvantage and Marriott Bonvoy have set the standard for effective customer loyalty strategies....
What is a Smart Travel Calendar and How Does it Work?
Now, more than ever before, travelers rely on budget-friendly dates and off-season destinations to save on vacations — 63% and...
Engaging Customers with Premium and VIP Loyalty Programs
Transform your customer loyalty approach by celebrating high-value clients with premium and VIP loyalty programs. Roll out the proverbial red carpet with a carefully curated mix of unique rewards and exclusive experiences that make your customers feel truly valued. This hyper-personalized approach not only elevates their experience but also strengthens their emotional ties to your...
Benefits of Adding Split Payments & Buy Now/Pay Later to Travel Portals
Amongst a whirlwind of rapidly evolving travel industry trends, flexible payment options like buy now/pay later (BNPL) and split payments have revolutionized how consumers book their trips — and manage their finances. As consumers seek new ways to balance travel budgets, buy now pay later options have emerged as a popular solution, allowing travelers to...
Leveraging CRMs for Loyalty Programs
Connection is a powerful loyalty driver. When consumers feel connected to a brand, more than half (57%) will increase their spending, and 76% will buy from that business over a competitor. Forging connections has become the gateway to meaningful engagement, enhanced satisfaction, and long-term retention. The only question is, what’s the path to building strong...
Hotel API for Search, Bookings, and Prices
1.9 billion. That’s how many global hotel guests are anticipated to check in annually by 2029. For context, that figure is equivalent to the total populations of North America, the United Kingdom, and the European Union combined. With the number of hotel guests only continuing to increase, industry professionals are seeking advanced solutions to simplify...
Enhancing Travel Booking Engines with Search by Landmark
Travel trends are constantly shifting, but iconic landmarks like the Statue of Liberty or the Eiffel Tower? Those are stationary. That’s why today’s travel booking engine features are expanding to include landmark-based searches. Search by landmark booking engines also referred to as point-of-interest travel booking engines, give a new (and improved) definition to destination-driven travel....
Turning Customer Loyalty Data into Actionable Insight
Unlocking the hidden power of customer loyalty data isn’t just about accessing the numbers and figures driving your business — it’s about decoding the actions of your customers, understanding their preferences, and predicting their next move. With the right loyalty program insights, you can forge lasting connections that not only boost long-term loyalty but also...
4 Use Cases for AI in the Travel Industry
In Europe, the eDreams ODIGEO online travel company is collaborating with Google’s Bard. In North America, the Kayak travel search engine has been turbocharged with OpenAI’s ChatGPT. Even global destination marketing organizations (DMOs) believe that artificial intelligence (AI) will have profound impacts on travel and tourism. The data doesn’t lie: AI use cases in travel...
Integrating Augmented Reality in Travel Experiences
While artificial intelligence (AI) in tourism and hospitality has been a trending topic over recent months, there’s another two-letter acronym that’s taken the travel industry by storm: AR, short for augmented reality. Augmented reality is a growing technology that overlays digital information and imagery onto a user’s view of the real world for increasingly immersive...
Optimizing Loyalty Program User Experience: Design Principles for Success
It’s relatively easy to attract consumers to a loyalty program — simply offer them discounts, the ability to earn points and rewards, or early access to products, and they’re likely to join. However, loyalty program membership and program usage are two separate battles. While the average consumer belongs to 16.6 loyalty programs, they actively use...