The latest from arrivia

Insights

Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.

A woman taking a picture while on vacation booked using her customer retention benefits.
Insights 09/08/2023
From One-Time Shoppers to Lifelong Members: Unveiling the Customer Retention Benefits of a Travel Loyalty Program
Brand satisfaction and loyalty are key drivers of customer retention. However, there are major differences between satisfied customers and loyal ones—the primary being that loyal customers can drive a repeat business rate that’s 15 times higher than that of non-loyal customers. Not to mention, it’s up to seven times cheaper to retain loyal customers than...
Two women shopping with points by an earn and burn loyalty program.
Insights 09/06/2023
What is an Earn and Burn Loyalty Program?
An earn-and-burn loyalty program is a dynamic approach to loyalty rewards that encourage customers to rake in program currency and redeem it as quickly as possible. In this transactional approach to loyalty, the motivation to maximize benefits powers ongoing customer participation and faster reward redemption that can enhance brand loyalty and elevate your bottom line. ...
A man working with a laptop and computer screen analyzing blockchain in loyalty programs.
Insights 08/25/2023
The Future of Loyalty: How Blockchain Technology is Transforming Travel Rewards Programs
The loyalty industry has skyrocketed in recent years, amassing a market size of $7.84 billion in 2021 and rapidly approaching $9.57 billion by the end of 2023. Loyalty programs within the industry span nearly every sector, from travel and hospitality to retail and finance, resulting in the average consumer belonging to nearly 17 loyalty programs...
Gamification show with a shot of a young girl and her father using a tablet and laptop computer
Insights 08/23/2023
Loyalty Program Gamification: Engaging Members with Fun and Rewards
Who doesn’t love to get rewarded for playing a game? Gamification is the application of elements typically found in games — such as points, competing with others, challenges and leaderboards — to non-gaming activities. If you’ve ever played Candy Crush or a similar game, you have experienced the fun of earning points or coins and...
A couple creating unforgettable memories while adjusting a camera and sightseeing on vacation.
Insights 08/21/2023
The Power of Experiential Travel Rewards: Creating Unforgettable Memories for Members
No matter if you’re a marketing professional or a membership manager, chances are, you’ve come across this latest hot topic — experiential rewards. Realistically, it’s been difficult to avoid this trending term. After all, the number of loyalty programs that have begun offering experiential rewards leaped from 61% to 78% in just one year, with...
Woman Traveling in Porto City.
Insights 08/17/2023
The Role of Influencer Marketing in Travel Loyalty Programs: Leveraging Social Media for Brand Advocacy
When the average traveler plans a trip, more than one-third turn to social media. However, it’s not the travel providers or online travel agencies that they’re looking for — today’s consumers are on the hunt for reliable travel influencers. A recent survey of U.S. adults revealed that a whopping 84% of travelers consult travel influencers...
A woman standing in an Italian city available through diversifying travel rewards programs.
Insights 08/17/2023
The Power of Diversification: Strategies to Enhance Your Travel Rewards Programs
In the dynamic landscape of travel rewards programs, it’s crucial for businesses to adapt and evolve to meet the diverse needs of their members and customers. Exploring the power of diversification in enhancing your travel rewards programs is crucial for driving long-term success. By diversifying your approach, you can unlock a world of opportunities that...
Women shopping in a tourist shop booked on a custom travel solution.
Insights 08/16/2023
From ‘Meh’ to Memorable: How Customizable Travel Solutions Can Boost Customer Retention for Enterprise Businesses
Enterprise businesses require innovative strategies to acquire and keep clients in any product market. As acquiring new clients becomes more challenging and costly, loyalty programs are often created to keep existing clients and nurture these relationships simultaneously.  Personalized travel experiences are a powerful tool for businesses in the industry. Customization in travel rewards and offerings...
View of travel beds on a membership travel club.
Insights 08/09/2023
Unlocking Revenue Streams – How Membership Travel Clubs Benefit Organizations
Travel spending has steadily increased over the past year — but has your organization tapped into the rising revenue? With the addition of a membership travel club, now you can. Membership travel clubs attract frequent travelers for exclusive vacation packages and appeal to current customers who will ramp up engagement in exchange for discounts and...
Group of company employees clapping at business membership marketing.
Insights 08/04/2023
The Membership Marketing Mindset: Embracing Authenticity to Fuel Growth
The digital landscape is so inundated by brand-focused content, brand-owned social media, and brand-operated campaigns that it makes the average consumer feel less like a member and more like a metric. How can your organization create genuine connections with your members in this sea of branded channels? The answer is to embrace authenticity in membership...
A Man standing in the airport using ai powered personalized recommendations for travel.
Insights 07/21/2023
Future of Travel Rewards: AI Revolutionizing Travel Marketing
Technology has long been the driving force behind the travel industry; however, recent innovations in artificial intelligence (AI) technology might just change the future of travel and tourism for good. Artificial intelligence enables computers and machines to perform traditionally human tasks, such as problem-solving, decision-making, and in this case, revolutionizing travel marketing.  AI technology leverages...
Family entering an airport for a vacation booked using a whitelabel cashback rewards program.
Insights 07/19/2023
White Label Cashback Rewards Program & Websites
Gone are the days when offering a travel loyalty program made your business unique. Because a staggering 90% of leisure and hospitality companies also offer loyalty rewards, consumers no longer flock to a brand simply because it provides travel perks. But white label cashback rewards? Nearly 70% of consumers agree cashback is the most valuable...
Woman on an international vacation booked with a travel loyalty program.
Insights 07/18/2023
Demystifying Travel Loyalty Program Jargon – Key Terms and Definitions Explained
Whether you’re a business owner or a professional in the B2B sector, understanding the key terms and definitions used in travel loyalty programs is crucial for making informed decisions and maximizing the benefits they offer. Travel loyalty programs have become increasingly popular, allowing businesses to build lasting relationships with their customers while providing them with...
people getting a cooking lesson
Insights 07/03/2023
Beyond Flights and Hotels: Expanding Your Travel Rewards Program with Unique Offerings
At first glance, it can appear like unique offerings in travel rewards programs are discounts on airline tickets or promotions for hotel stays — neither of which necessarily screams ‘exclusive.’ However, if you’ve been researching additional travel rewards benefits for your customers, you’d have realized that ‘exclusive’ has become the name of the game for...
Couple on vacation using mobile loyalty apps on a smartphone
Insights 06/21/2023
Mobile Loyalty Apps – Revolutionizing Travel Rewards for Businesses
When did you last sort through the dozens of loyalty program cards accumulated in your wallet? Chances are, a major...
couple using points from a travel loyalty program to book a hotel
Insights 06/15/2023
How to Promote and Market Your Loyalty Rewards Program
Loyalty programs have become a crucial component of businesses across various industries, allowing them to engage customers, drive repeat business,...