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Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.
Data, personalization and their role in understanding your customers
Arrivia CMO Jeff Zotara discusses how brands can drive customer engagement and loyalty through the recovery by better use of data and personalization.
Arrivia Mexico is Voted a Great Place to Work Again
Arrivia Mexico achieves recertification status as a Great Place to Work in 2021 through 2022.
What does it take to build lasting customer relationships?
In a video interview with Loyalty360, arrivia Chief Experience Officer Travis Markel shares how brands can drive customer loyalty, enhance engagement, and address current challenges of customer loyalty.
From Pandemic to Personalization: Reimagining Travel Rewards
arrivia Chief Marketing Officer Jeff Zotara explains how automation, personalization, and multi-channel communication drives sales, revenue, and member engagement.
Tools for HR Managers to Improve Recruiting and Employee Retention
Across every industry, hiring and retaining workers has never been more challenging. A positive company culture, strong values, better wages, more flexibility, and clear advancement opportunities all play an important role in employee acquisition and retention. But what else can companies offer employees and how do those perks stand out from competitors?
Travel Incentives: The New Must-Have Employee Benefit?
arrivia VP of B2B Marketing and Strategic Development Stacey Sutherland explains the company's focus on how to attract and retain employees with unique benefits that inspire and reward.
Maintaining loyalty during volatile times
Arrivia Chief Marketing Officer Jeff Zotara explains the company's focus on zero-party data — data voluntarily provided by the customers — and its ability to discern a customer’s preferences.
How credit unions are trying to win back members
Credit unions have depended on face-to-face interactions to bring in new members, however the pandemic has upended this model. What can credit unions do to keep members engaged and incentivize new sign-ups?
Responding to the travel rebound: How should travel companies adjust their loyalty strategies?
With leisure travel driving the current travel rebound, companies with travel rewards programs will need to pivot their loyalty focus to cater to this clientele.
Arrivia announces Black Friday & Cyber Monday Sale along with Celebrity Cruises ship upgrades
Uf Tukel, co-founder of arrivia’s iCruise brand, went live from his first post-pandemic conference at the Venetian in Las Vegas to share exciting news about Celebrity Cruises and arrivia’s upcoming Black Friday and Cyber Monday sale! To learn more about cruise savings and discounts this Black Friday and Cyber Monday — Watch here.
The Three Pillars of the Travel Recovery: Value, Options, and Loyalty
For travel brands navigating an uneven post-pandemic recovery, finding the right formula to meet the needs of fluctuating segments of travelers can seem like trying to hit a fast-moving target.
How financial services brands will serve the next generation of customers
Arrivia attended the Card Forum virtual summit hosted by American Banker in September. Our biggest takeaway from the event – and a common theme among many of the panels – is that financial services brands need responsive and relevant service offerings to keep their customers engaged.
Arrivia’s Government Vacation Rewards Travel Magazine Awarded Gold-Level MarCom Award
Arrivia competed in the Print Media & Magazine category against 6,000 entrants from 41 countries. The gold-level award was presented to companies considered by judges to exceed the industry’s highest standards.
Embracing the travel rebound with arrivia’s Mike Nelson and Kevin May of PhocusWire
Across the travel sector, there’s more positivity in the air – at last. More travelers are taking to the skies and the seas, and many are already planning their 2022 and even 2023 adventures. As airlines, hotels, travel brands, and all the intermediaries in between embrace the travel rebound, how will they adapt to a...
How Financial Services Brands can Optimize Their Rewards Programs
In a recent FinTech Times article, Travis Markel, arrivia's Chief Experience Officer explains how financial services brands can optimise their rewards programs to focus on leisure travellers and bridge the business travel gap.
Membership has its (Travel) Privileges
With global travel depressed by the COVID-19 pandemic for nearly eighteen months, demand for mainstream and niche travel options is forecast to surge this year and next. The impact of the Delta coronavirus variant will likely determine whether the majority of the surge occurs in 2021 or 2022, but a rebound is coming.