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Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.

bridging credit generation gap loyalty
News 04/13/2022
Bridging the Credit Generation Gap with Loyalty
Credit card issuers and banks that want to appeal to younger generations must make their travel rewards program a key part of their value proposition.
Airplane landing in New York City, symbolizing arrivia’s employee travel rewards program designed to enhance retention through memorable travel experiences.
News 03/24/2022
Power of Travel: Employee Reward Benefits That Matter
arrivia Chief People & Diversity Officer Jennifer Strauel shares how companies can attract and retain employees by offering travel benefits and rewards.
value loyalty data personalization
News 03/17/2022
Delivering Value and Loyalty Through Data and Personalization
Arrivia CMO Jeff Zotara shares how travel companies can drive brand engagement, loyalty, and sales through better use of data and personalization.
woman on phone
News 03/02/2022
Data, Personalization and Their Role in Understanding Your Customers
Arrivia CMO Jeff Zotara discusses how brands can drive customer engagement and loyalty through the recovery by better use of data and personalization.
great-place-to-work
News 02/17/2022
Arrivia Mexico is Voted a Great Place to Work Again
Arrivia Mexico achieves recertification status as a Great Place to Work in 2021 through 2022.
travis markel
News 02/11/2022
What Does It Take To Build Lasting Customer Relationships?
In a video interview with Loyalty360, arrivia Chief Experience Officer Travis Markel shares how brands can drive customer loyalty, enhance engagement, and address current challenges of customer loyalty.
A cruise ship traveling through a valley carrying passengers who have received personalized, multi-channel communications regarding travel rewards.
News 01/30/2022
From Pandemic to Personalization: Reimagining Travel Rewards
arrivia Chief Marketing Officer Jeff Zotara explains how automation, personalization, and multi-channel communication drives sales, revenue, and member engagement.
Scenic view of the Great Wall of China from holiday booked through employee travel and lifestyle benefits program
News 01/29/2022
Tools for HR Managers to Improve Recruiting and Employee Retention
Across every industry, hiring and retaining workers has never been more challenging. A positive company culture, strong values, better wages, more flexibility, and clear advancement opportunities all play an important role in employee acquisition and retention. But what else can companies offer employees and how do those perks stand out from competitors?
A mother with her daughter in an exotic island location using employer-based travel rewards
News 01/28/2022
Travel Incentives: The New Must-Have Employee Benefit?
arrivia VP of B2B Marketing and Strategic Development Stacey Sutherland explains the company's focus on how to attract and retain employees with unique benefits that inspire and reward.
Arrivia Chief Marketing Officer Jeff Zotara explains the company's focus on zero-party data — data voluntarily provided by the customers — and its ability to discern a customer’s preferences.
News 12/29/2021
Maintaining Loyalty During Volatile Times
Arrivia Chief Marketing Officer Jeff Zotara explains the company's focus on zero-party data — data voluntarily provided by the customers — and its ability to discern a customer’s preferences.
Read Alan Josephs article in American Banker on engaging credit union members.
News 12/17/2021
How Credit Unions Are Trying to Win Back Members
Credit unions have depended on face-to-face interactions to bring in new members, however the pandemic has upended this model. What can credit unions do to keep members engaged and incentivize new sign-ups?
Responding to the travel rebound: How should travel companies adjust their loyalty strategies?
News 12/15/2021
Responding to the Travel Rebound: How Should Travel Companies Adjust Their Loyalty Strategies?
With leisure travel driving the current travel rebound, companies with travel rewards programs will need to pivot their loyalty focus to cater to this clientele.
Learn more about Celebrity Cruises and Black Friday & Cyber Monday Sale News from iCruise's Uf Tukel
News 11/22/2021
Arrivia Announces Black Friday & Cyber Monday Sale Along With Celebrity Cruises Ship Upgrades
Uf Tukel, co-founder of arrivia’s iCruise brand, went live from his first post-pandemic conference at the Venetian in Las Vegas to share exciting news about Celebrity Cruises and arrivia’s upcoming Black Friday and Cyber Monday sale! To learn more about cruise savings and discounts this Black Friday and Cyber Monday — Watch here.
Arrivia’s Alan Jacob’s Loyalty360 column: The Three Pillars of the Travel Recovery: Value, Options, and Loyalty
News 11/17/2021
The Three Pillars of the Travel Recovery: Value, Options, and Loyalty
For travel brands navigating an uneven post-pandemic recovery, finding the right formula to meet the needs of fluctuating segments of travelers can seem like trying to hit a fast-moving target. 
At arrivia, we believe full-service travel rewards and booking options are exactly the kind of service offerings that will resonate.
News 11/11/2021
How Financial Services Brands Will Serve the Next Generation of Customers
Arrivia attended the Card Forum virtual summit hosted by American Banker in September. Our biggest takeaway from the event – and a common theme among many of the panels – is that financial services brands need responsive and relevant service offerings to keep their customers engaged.
Arrivia's Government Vacation Rewards Travel Magazine Awarded Gold-Level MarCom Award
News 11/09/2021
Arrivia’s Government Vacation Rewards Travel Magazine Awarded Gold-Level MarCom Award
Arrivia competed in the Print Media & Magazine category against 6,000 entrants from 41 countries. The gold-level award was presented to companies considered by judges to exceed the industry’s highest standards.