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Loyalty Program News & Insights
Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.
Top Membership Retention Strategies for Travel Brands in 2025
Loyalty runs deep in travel. Among U.S. travelers, 77% are currently enrolled in a loyalty program. It’s no surprise, given...
Adapting Loyalty Programs for Gen Z Travelers
Adapting Loyalty Programs for Gen Z Travelers Move over Millennials, Gen Z is redefining loyalty trends for younger travelers. By...
The Impact of Emerging Markets on Global Travel Trends and Loyalty Programs
The global travel landscape is changing — and emerging markets are at the forefront of this transformation. Countries like India,...
Don’t Overlook Travel Loyalty Programs as a Profitable Retail Strategy
Travel and retail are no longer in separate lanes — they’re merging fast, and the results are lucrative. Arrivia’s research...
Driving Engagement, Loyalty, and Member Benefits Through Innovative Travel Solutions
A leading vacation ownership company partnered with Arrivia to enhance member engagement, loyalty, and utilization of travel benefits. For more...
Travel Rewards in Retail: A Loyalty Strategy Worth Exploring
Retail loyalty programs have long relied on price reductions to keep customers engaged, but consumers today expect more than just...
Creating Frictionless Travel Booking with Voice-Activated Technology
Voice booking AI is making travel planning as simple as sending off a few voice messages to friends. As more...
Beyond Points: Creating Unique Loyalty Ecosystems for Retailers Using Travel Rewards
The overall cost of travel is up 11% year-over-year, but that hasn’t stopped nearly a third of U.S. consumers from...
Create Customer Loyalty by Listening: How Retail Brands Can Use Travel Rewards to Respond to Customer Preferences
Competitive prices and quality products are not enough to keep customers loyal anymore. What today’s retailers need to focus on...
Unlocking Value: How Travel Partnerships Can Drive Customer Loyalty for Retail Brands
Unlocking loyalty starts by offering rewards that resonate. Today’s customers expect more than discounts in exchange for their business —...
Exploring Co-Branding Opportunities in Loyalty Programs
There’s a reason co-branding partnerships are also referred to as brand alliances — they allow two businesses to join forces...
Arrivia Completes Transaction to Transition Ownership to a Consortium of Investors, Positioning Business for Continued Innovation and Growth
SCOTTSDALE, AZ — January 7, 2025 – Arrivia, a global leader in travel technology and loyalty solutions, has completed a...
Burning Points for Good: The Rise of Sustainable Loyalty Programs in Travel and Retail
With conscious consumerism on the rise, sustainable loyalty programs are becoming increasingly central to how brands engage and reward their...
How Digital Wallet Integration Boosts Loyalty Program Engagement
Digital wallet integration is modernizing how we experience travel rewards. Think about the last trip you booked. Chances are, it...
Creating Loyalty Program Tiers: Strategies for Segmenting Your Customer Base
All successful loyalty programs have one thing in common: they understand that treating all customers the same is a huge...
Re-Engaging Customers with Targeted Loyalty Campaigns
Customer bases naturally shrink by 22.5% annually — not to mention the other 20% of customers lost when businesses fail...