The latest from arrivia

Loyalty Program News & Insights

Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.

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Events 05/01/2022
Connect With Us at ARDA 2022
May 1-4, 2022: Networking Lounge at the Diplomat
Join arrivia the premier travel loyalty provider and Vacation Ownership leaders at ARDA 2022 at the Diplomat in Hollywood, FL on May 1-4, 2022.
bridging credit generation gap loyalty
News 04/13/2022
Bridging the Credit Generation Gap with Loyalty
Credit card issuers and banks that want to appeal to younger generations must make their travel rewards program a key part of their value proposition.
consumers take travel 2022 survey
Reports & Surveys 03/30/2022
U.S. Consumers Are Packing Their Bags for Travel in 2022
A new survey report from arrivia shows the travel rebound has arrived, with many U.S. travelers having already booked trips.
Airplane landing in New York City, symbolizing arrivia’s employee travel rewards program designed to enhance retention through memorable travel experiences.
News 03/24/2022
Power of Travel: Employee Reward Benefits That Matter
arrivia Chief People & Diversity Officer Jennifer Strauel shares how companies can attract and retain employees by offering travel benefits and rewards.
value loyalty data personalization
News 03/17/2022
Delivering Value and Loyalty Through Data and Personalization
Arrivia CMO Jeff Zotara shares how travel companies can drive brand engagement, loyalty, and sales through better use of data and personalization.
woman on phone
News 03/02/2022
Data, Personalization and Their Role in Understanding Your Customers
Arrivia CMO Jeff Zotara discusses how brands can drive customer engagement and loyalty through the recovery by better use of data and personalization.
Responding to the travel rebound: How should travel companies adjust their loyalty strategies?
Reports & Surveys 02/28/2022
Consumers Optimistic About Cruise Travel in 2022
A recent survey conducted by arrivia of 1,453 American travelers finds they are ready to set sail this year, and value is a key driver.
arrivia employees at awards
Events 02/24/2022
Arrivia Wins Five Industry Awards at GNEX 2022 Conference
Arrivia recognized by vacation industry leaders for its work in customer service, direct booking and unique print media for clients.
great-place-to-work
News 02/17/2022
Arrivia Mexico is Voted a Great Place to Work Again
Arrivia Mexico achieves recertification status as a Great Place to Work in 2021 through 2022.
travis markel
News 02/11/2022
What Does It Take To Build Lasting Customer Relationships?
In a video interview with Loyalty360, arrivia Chief Experience Officer Travis Markel shares how brands can drive customer loyalty, enhance engagement, and address current challenges of customer loyalty.
Arrivia joins vacation industry leaders at GNEX 2022 with timeshare solutions that incentivize sales and deliver more benefits and revenues to owners.
Events 02/10/2022
Arrivia Vacation Industry Leaders Join GNEX 2022; the Timeshare Leaders Conference
Join arrivia Chief Commercial Officer, Ross Crowder, and Jack Waller, SVP of Business Development, at the 2022 GNEX Conference from February 15 through 17, held at Encore at Wynn Las Vegas.
A cruise ship traveling through a valley carrying passengers who have received personalized, multi-channel communications regarding travel rewards.
News 01/30/2022
From Pandemic to Personalization: Reimagining Travel Rewards
arrivia Chief Marketing Officer Jeff Zotara explains how automation, personalization, and multi-channel communication drives sales, revenue, and member engagement.
Scenic view of the Great Wall of China from holiday booked through employee travel and lifestyle benefits program
News 01/29/2022
Tools for HR Managers to Improve Recruiting and Employee Retention
Across every industry, hiring and retaining workers has never been more challenging. A positive company culture, strong values, better wages, more flexibility, and clear advancement opportunities all play an important role in employee acquisition and retention. But what else can companies offer employees and how do those perks stand out from competitors?
A mother with her daughter in an exotic island location using employer-based travel rewards
News 01/28/2022
Travel Incentives: The New Must-Have Employee Benefit?
arrivia VP of B2B Marketing and Strategic Development Stacey Sutherland explains the company's focus on how to attract and retain employees with unique benefits that inspire and reward.
Arrivia Chief Marketing Officer Jeff Zotara explains the company's focus on zero-party data — data voluntarily provided by the customers — and its ability to discern a customer’s preferences.
News 12/29/2021
Maintaining Loyalty During Volatile Times
Arrivia Chief Marketing Officer Jeff Zotara explains the company's focus on zero-party data — data voluntarily provided by the customers — and its ability to discern a customer’s preferences.
Read Alan Josephs article in American Banker on engaging credit union members.
News 12/17/2021
How Credit Unions Are Trying to Win Back Members
Credit unions have depended on face-to-face interactions to bring in new members, however the pandemic has upended this model. What can credit unions do to keep members engaged and incentivize new sign-ups?