The latest from arrivia

Loyalty Program News & Insights

Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.

Reports & Surveys 02/03/2025
​​Travel Rewards in Retail: A Loyalty Strategy Worth Exploring​
Retail loyalty programs have long relied on price reductions to keep customers engaged, but consumers today expect more than just...
Seamless travel planning in action: A woman utilizes voice booking AI to simplify her journey.
Insights 01/31/2025
Creating Frictionless Travel Booking with Voice-Activated Technology
Voice booking AI is making travel planning as simple as sending off a few voice messages to friends. As more...
A traveling couple shares a joyful experience exploring shops
Insights 01/22/2025
Beyond Points: Creating Unique Loyalty Ecosystems for Retailers Using Travel Rewards
The overall cost of travel is up 11% year-over-year, but that hasn’t stopped nearly a third of U.S. consumers from...
Two shoppers enjoying their purchases on an escalator, representing loyalty travel rewards for retail customers
Insights 01/16/2025
Create Customer Loyalty by Listening: How Retail Brands Can Use Travel Rewards to Respond to Customer Preferences
Competitive prices and quality products are not enough to keep customers loyal anymore. What today’s retailers need to focus on...
Insights 01/13/2025
Unlocking Value: How Travel Partnerships Can Drive Customer Loyalty for Retail Brands
Unlocking loyalty starts by offering rewards that resonate. Today’s customers expect more than discounts in exchange for their business —...
Insights 01/10/2025
Exploring Co-Branding Opportunities in Loyalty Programs
There’s a reason co-branding partnerships are also referred to as brand alliances — they allow two businesses to join forces...
News 01/07/2025
Arrivia Completes Transaction to Transition Ownership to a Consortium of Investors, Positioning Business for Continued Innovation and Growth
SCOTTSDALE, AZ — January 7, 2025 – Arrivia, a global leader in travel technology and loyalty solutions, has completed a...
Outdoor enthusiasts biking through green trails, aligning with the principles of a sustainable loyalty program
Insights 01/07/2025
Burning Points for Good: The Rise of Sustainable Loyalty Programs in Travel and Retail
With conscious consumerism on the rise, sustainable loyalty programs are becoming increasingly central to how brands engage and reward their...
A close-up of a digital wallet payment screen, demonstrating seamless integration for improved loyalty program participation
Insights 01/02/2025
How Digital Wallet Integration Boosts Loyalty Program Engagement
Digital wallet integration is modernizing how we experience travel rewards. Think about the last trip you booked. Chances are, it...
Insights 12/24/2024
Creating Loyalty Program Tiers: Strategies for Segmenting Your Customer Base
All successful loyalty programs have one thing in common: they understand that treating all customers the same is a huge...
Young woman sitting on a suitcase in an airport terminal, appearing bored, illustrating strategies on how to reengage customers
Insights 12/20/2024
Re-Engaging Customers with Targeted Loyalty Campaigns
Customer bases naturally shrink by 22.5% annually — not to mention the other 20% of customers lost when businesses fail...
News 12/18/2024
Arrivia Announces Expanded Partnership with Touch of Modern to Deliver Enhanced Travel Benefits for Members
SCOTTSDALE, AZ – DECEMBER 18, 2024 – Arrivia, the world’s largest stand-alone travel loyalty and technology provider, is thrilled to...
Insights 12/17/2024
Adding Cruise Benefits to Your Travel Rewards Platform
Adding Cruise Benefits to Your Travel Rewards Platform Is your travel loyalty program ready to set sail with exclusive cruise...
Case Studies 12/12/2024
Transforming Customer Engagement with Arrivia’s Global Telecom Travel Program
A leading global telecommunications provider sought to elevate its customer engagement by incorporating travel perks into its newly launched lifestyle...
Smiling father and young child playing with a toy airplane while sitting on airport seating, symbolizing connection and joy, ideal for referral loyalty programs.
Insights 12/11/2024
Using Referral Loyalty Programs to Build Brand Awareness
From recommending a great restaurant to sharing your favorite online shopping site, our natural desire to share positive experiences is...
Insights 12/06/2024
How Dynamic Pricing is Revolutionizing Travel Loyalty Programs
Almost 40% of travelers are on board with dynamic pricing for flights, and it’s easy to see why: it provides...