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Loyalty Program News & Insights
Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.
Exploring AI-Driven Loyalty at Loyalty Summit 2024
Arrivia is proud to be a sponsor of this year’s Loyalty Summit, taking place from September 17-18 in Chicago, IL. This year’s theme, “The AI Revolution: Harnessing AI to Drive the Future of Customer Loyalty,” brings together loyalty leaders to explore the transformative power of Artificial Intelligence in redefining loyalty strategies. Arrivia executives Kevin Schneider,...
Exploring Travel Innovations: Arrivia at Skift Global Forum 2024
Arrivia is attending the Skift Global Forum 2024, taking place from September 17-19 at The Glasshouse in New York City. This premier thought leadership conference brings together top CEOs and leaders from across the travel industry to discuss its future. From presentations by Skift researchers and analysts to insights from special travel industry guests, the...
Learn About Travel Rewards and Loyalty Programs with ARDA and arrivia
In today’s competitive market, travel rewards and loyalty programs have become essential tools for businesses aiming to retain and delight...
Blending Business with Leisure: The Rise of ‘Bleisure’ in Travel Rewards
As the marketplace becomes increasingly competitive, standing out requires a corporate travel program that resonates with modern values, particularly work-life...
Cruisepilot Relaunch: Members Earn Velocity Points On 40+ Cruise Itineraries Worldwide
SCOTTSDALE, AZ, AUGUST 13, 2024 — Velocity Frequent Flyer has partnered with arrivia, the world’s largest stand-alone travel loyalty provider,...
Air India Flying Returns Members Can Now Earn Reward Points On 40+ Cruise Lines Worldwide
GURUGRAM/SCOTTSDALE, AZ, AUGUST 13, 2024 — Air India, India’s leading global airline, and Arrivia, the world’s largest stand-alone travel loyalty...
Enhancing Travel Booking Engines with Search by Landmark
Travel trends are constantly shifting, but iconic landmarks like the Statue of Liberty or the Eiffel Tower? Those are stationary. That’s why today’s travel booking engine features are expanding to include landmark-based searches. Search by landmark booking engines also referred to as point-of-interest travel booking engines, give a new (and improved) definition to destination-driven travel....
Turning Customer Loyalty Data Into Actionable Insight
Unlocking the hidden power of customer loyalty data isn’t just about accessing the numbers and figures driving your business — it’s about decoding the actions of your customers, understanding their preferences, and predicting their next move. With the right loyalty program insights, you can forge lasting connections that not only boost long-term loyalty but also...
4 Use Cases for AI in the Travel Industry
In Europe, the eDreams ODIGEO online travel company is collaborating with Google’s Bard. In North America, the Kayak travel search engine has been turbocharged with OpenAI’s ChatGPT. Even global destination marketing organizations (DMOs) believe that artificial intelligence (AI) will have profound impacts on travel and tourism. The data doesn’t lie: AI use cases in travel...
Integrating Augmented Reality in Travel Experiences
While artificial intelligence (AI) in tourism and hospitality has been a trending topic over recent months, there’s another two-letter acronym that’s taken the travel industry by storm: AR, short for augmented reality. Augmented reality is a growing technology that overlays digital information and imagery onto a user’s view of the real world for increasingly immersive...
Optimizing Loyalty Program User Experience: Design Principles for Success
It’s relatively easy to attract consumers to a loyalty program — simply offer them discounts, the ability to earn points and rewards, or early access to products, and they’re likely to join. However, loyalty program membership and program usage are two separate battles. While the average consumer belongs to 16.6 loyalty programs, they actively use...
Loyalty Program Evolution: Adapting to Changing Consumer Behaviors
The loyalty market is rarely stagnant. After all, in a world that’s become increasingly interconnected—with consumers who can make purchases, share brand recommendations, and redeem rewards all from the single tap of a button—consumer expectations for convenience and value grow by the day. So, it’s no surprise that consumer behavior is actively powering the evolution...
The Psychology of Travel: Understanding Customer Motivations and Decision-Making
Proprietary travel industry insights from arrivia reveal that 80% of consumers plan to travel within the year. With a percentage so high, it may leave you wondering what is the secret behind travel customer behavior? What motivates consumers to travel, especially at such a significant rate? The answer boils down to psychology, specifically fundamental human...
How AI-Powered Travel Planners Can Build Your Dream Vacation
In the past two years, the number of providers integrating travel booking capabilities directly within their platforms has grown from...
2024 Travel Loyalty Statistics & Trends
The only thing certain about loyalty program trends is that they’re bound to evolve, if not quarterly, then annually. With...
Navigating Loyalty Program Regulation & Compliance
Consumer data is the bridge that connects brands to members in modern loyalty programs. It guides personalization for offers and...