BackInternational Cruise & Excursions, Inc. (ICE) has moved up on the 2018 Travel Weekly Power List! We have been honored and recognized as a top travel leader before and this year we moved from #23 on the list to #22. We could not have achieved this recognition without the hard work of everyone on our team and the commitment from our partners to see ICE continue to grow. Thank you for your contribution!
We are honored that Travel Weekly also chose to recognize ICE in their introduction article and spotlight our commitment to technology innovation and hiring excellence. New programs were implemented over the course of 2017 to improve employee recruiting, rewards and retention. As a result, we added several senior IT executives and enriched our departments that focus on software development, PCI compliance and IT infrastructure. We also dramatically expanded our digital marketing resources to support our expected 2018 growth and beyond.
In 2017, we relocated our global headquarters in Scottsdale, Ariz. to a larger facility, spanning more than 150,000 square feet to further allow for growth and expansion of administrative, sales and technology centers. Along with the continued growth in the United States, our operations grew in Europe to more than 300 employees and Mexico to more than 550. At the time of our consideration as an award winner our India office had not yet opened. But, we know in 2019’s awards this will be recognized as another sign of excellence and our global mindset.
Aside from continued growth from an employment standpoint, operations grew in Australia, following a partnership with one of the largest loyalty programs in the country – servicing more than 5.5 million members. Transactions there increased 147 percent year-over-year! Our social brand, Must Do Travels, grew to more than 5 million followers – and is now over 7 million!
As 2018 continues to press onward, ICE remains committed to our growth path and is honored for the recognition from Travel Weekly. There will be no letup on innovation as we progress. You are part of a team that is defining the future of travel. Thank you for all that you do in support of our mission and growth.
