The latest from arrivia

Insights

Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.

Insights 09/04/2024
Benefits of Adding Split Payments & Buy Now/Pay Later to Travel Portals
Amongst a whirlwind of rapidly evolving travel industry trends, flexible payment options like buy now/pay later (BNPL) and split payments have revolutionized how consumers book their trips — and manage their finances. As consumers seek new ways to balance travel budgets, buy now pay later options have emerged as a popular solution, allowing travelers to...
visit Benefits of Adding Split Payments & Buy Now/Pay Later to Travel Portals
A Happy Couple Conducts Landmark Search on Smart Phone in Paris, France
Insights 08/02/2024
Enhancing Travel Booking Engines with Search by Landmark
Travel trends are constantly shifting, but iconic landmarks like the Statue of Liberty or the Eiffel Tower? Those are stationary. That’s why today’s travel booking engine features are expanding to include landmark-based searches. Search by landmark booking engines also referred to as point-of-interest travel booking engines, give a new (and improved) definition to destination-driven travel....
visit Enhancing Travel Booking Engines with Search by Landmark
A team of professionals discussing data on a laptop, focusing on turning loyalty data into insights.
Insights 08/01/2024
Turning Customer Loyalty Data into Actionable Insight
Unlocking the hidden power of customer loyalty data isn’t just about accessing the numbers and figures driving your business — it’s about decoding the actions of your customers, understanding their preferences, and predicting their next move. With the right loyalty program insights, you can forge lasting connections that not only boost long-term loyalty but also...
visit Turning Customer Loyalty Data into Actionable Insight
Traveler using AI-driven travel planning tools on a smartphone.
Insights 07/31/2024
4 Use Cases for AI in the Travel Industry
In Europe, the eDreams ODIGEO online travel company is collaborating with Google’s Bard. In North America, the Kayak travel search engine has been turbocharged with OpenAI’s ChatGPT. Even global destination marketing organizations (DMOs) believe that artificial intelligence (AI) will have profound impacts on travel and tourism. The data doesn’t lie: AI use cases in travel...
visit 4 Use Cases for AI in the Travel Industry
Insights 07/10/2024
Loyalty Program Evolution: Adapting to Changing Consumer Behaviors
The loyalty market is rarely stagnant. After all, in a world that’s become increasingly interconnected—with consumers who can make purchases, share brand recommendations, and redeem rewards all from the single tap of a button—consumer expectations for convenience and value grow by the day. So, it’s no surprise that consumer behavior is actively powering the evolution...
visit Loyalty Program Evolution: Adapting to Changing Consumer Behaviors
A couple relaxing on a tropical deck during their honeymoon, enjoying a serene and picturesque destination chosen through thoughtful decision-making.
Insights 07/09/2024
The Psychology of Travel: Understanding Customer Motivations and Decision-Making
Proprietary travel industry insights from arrivia reveal that 80% of consumers plan to travel within the year. With a percentage so high, it may leave you wondering what is the secret behind travel customer behavior? What motivates consumers to travel, especially at such a significant rate? The answer boils down to psychology, specifically fundamental human...
visit The Psychology of Travel: Understanding Customer Motivations and Decision-Making
A tourist walking in a city surrounded by destinations suggested by an AI-powered travel planner.
Insights
How AI-Powered Travel Planners Can Build Your Dream Vacation
In the past two years, the number of providers integrating travel booking capabilities directly within their platforms has grown from...
visit How AI-Powered Travel Planners Can Build Your Dream Vacation
An older couple smiling and enjoying a seaside stroll
Insights
2024 Travel Loyalty Statistics & Trends
The only thing certain about loyalty program trends is that they’re bound to evolve, if not quarterly, then annually. With...
visit 2024 Travel Loyalty Statistics & Trends
A team of professionals engaging in a meeting, discussing loyalty program regulation and compliance.
Insights
Navigating Loyalty Program Regulation & Compliance
Consumer data is the bridge that connects brands to members in modern loyalty programs. It guides personalization for offers and...
visit Navigating Loyalty Program Regulation & Compliance
A group of travel industry professionals celebrates a newly formed strategic partnership to expand their loyalty ecosystem.
Insights 05/31/2024
Expanding Your Loyalty Ecosystem: Strategic Partnerships and Alliances
In business, you’re only as good as the company you keep. For travel, hospitality, and retail groups, the same goes...
visit Expanding Your Loyalty Ecosystem: Strategic Partnerships and Alliances
A traveler relaxes by the waterfront, checking her phone for new, creative rewards from her travel loyalty program.
Insights 05/29/2024
Beyond Points: Exploring Creative Rewards in Travel Loyalty Programs
It’s been more than 40 years since American Airlines introduced AAdvantage, one of the world’s first travel loyalty programs for...
visit Beyond Points: Exploring Creative Rewards in Travel Loyalty Programs
A couple sits on the floor, happily booking a trip to a vacation rental.
Insights 05/06/2024
White Label Vacation Rental Booking Engine
Move over traditional hotels and resorts; there’s another hospitality leader in town — vacation rentals. Previously constrained to family lake...
visit White Label Vacation Rental Booking Engine
A satisfied customer uses AI-powered assistant.
Insights 04/30/2024
Streamlining Customer Experience: The Role of AI Chatbots in Loyalty Programs
It’s no secret that AI-powered chatbots have exploded in popularity recently. Retail chatbots currently engage with more than 600 million...
visit Streamlining Customer Experience: The Role of AI Chatbots in Loyalty Programs
A woman sits on her bed planning a trip with artificial intelligence (AI)
Insights 04/26/2024
The Impact of AI Travel Itinerary Planners
Is artificial intelligence (AI) the future of travel planning? The majority of travelers sure think so! More than 60% of...
visit The Impact of AI Travel Itinerary Planners
A crystal ball on a beautiful beach destination reflecting a beautiful shoreline.
Insights 03/22/2024
What the Top Travel Brands Are Predicting for 2024
While today’s top travel brands may not have a crystal ball to prophesize the future, we have enough reliable data...
visit What the Top Travel Brands Are Predicting for 2024
adventurous couple exploring Norway using travel loyalty membership perks
Insights 03/12/2024
10 Membership Perks for Customer Engagement
Between rising inflation rates and the ramifications of the pandemic, it’s significantly more expensive to acquire new customers — 222%...
visit 10 Membership Perks for Customer Engagement