The latest from arrivia

Insights

Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.

Hotel receptionist providing efficient check-in for a guest.
Insights 08/23/2024
Hotel API for Search, Bookings, and Prices
1.9 billion. That’s how many global hotel guests are anticipated to check in annually by 2029. For context, that figure is equivalent to the total populations of North America, the United Kingdom, and the European Union combined. With the number of hotel guests only continuing to increase, industry professionals are seeking advanced solutions to simplify...
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A Happy Couple Conducts Landmark Search on Smart Phone in Paris, France
Insights 08/02/2024
Enhancing Travel Booking Engines with Search by Landmark
Travel trends are constantly shifting, but iconic landmarks like the Statue of Liberty or the Eiffel Tower? Those are stationary. That’s why today’s travel booking engine features are expanding to include landmark-based searches. Search by landmark booking engines also referred to as point-of-interest travel booking engines, give a new (and improved) definition to destination-driven travel....
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A team of professionals discussing data on a laptop, focusing on turning loyalty data into insights.
Insights 08/01/2024
Turning Customer Loyalty Data into Actionable Insight
Unlocking the hidden power of customer loyalty data isn’t just about accessing the numbers and figures driving your business — it’s about decoding the actions of your customers, understanding their preferences, and predicting their next move. With the right loyalty program insights, you can forge lasting connections that not only boost long-term loyalty but also...
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Traveler using AI-driven travel planning tools on a smartphone.
Insights 07/31/2024
4 Use Cases for AI in the Travel Industry
In Europe, the eDreams ODIGEO online travel company is collaborating with Google’s Bard. In North America, the Kayak travel search engine has been turbocharged with OpenAI’s ChatGPT. Even global destination marketing organizations (DMOs) believe that artificial intelligence (AI) will have profound impacts on travel and tourism. The data doesn’t lie: AI use cases in travel...
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Augmented reality in travel & tourism shown on a smartphone, highlighting city details.
Insights 07/30/2024
Integrating Augmented Reality in Travel Experiences
While artificial intelligence (AI) in tourism and hospitality has been a trending topic over recent months, there’s another two-letter acronym that’s taken the travel industry by storm: AR, short for augmented reality. Augmented reality is a growing technology that overlays digital information and imagery onto a user’s view of the real world for increasingly immersive...
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A couple relaxing on a tropical deck during their honeymoon, enjoying a serene and picturesque destination chosen through thoughtful decision-making.
Insights 07/09/2024
The Psychology of Travel: Understanding Customer Motivations and Decision-Making
Proprietary travel industry insights from arrivia reveal that 80% of consumers plan to travel within the year. With a percentage so high, it may leave you wondering what is the secret behind travel customer behavior? What motivates consumers to travel, especially at such a significant rate? The answer boils down to psychology, specifically fundamental human...
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A tourist walking in a city surrounded by destinations suggested by an AI-powered travel planner.
Insights
How AI-Powered Travel Planners Can Build Your Dream Vacation
In the past two years, the number of providers integrating travel booking capabilities directly within their platforms has grown from...
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An older couple smiling and enjoying a seaside stroll
Insights
2024 Travel Loyalty Statistics & Trends
The only thing certain about loyalty program trends is that they’re bound to evolve, if not quarterly, then annually. With...
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A team of professionals engaging in a meeting, discussing loyalty program regulation and compliance.
Insights
Navigating Loyalty Program Regulation & Compliance
Consumer data is the bridge that connects brands to members in modern loyalty programs. It guides personalization for offers and...
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A couple sits on the floor, happily booking a trip to a vacation rental.
Insights 05/06/2024
White Label Vacation Rental Booking Engine
Move over traditional hotels and resorts; there’s another hospitality leader in town — vacation rentals. Previously constrained to family lake...
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A satisfied customer uses AI-powered assistant.
Insights 04/30/2024
Streamlining Customer Experience: The Role of AI Chatbots in Loyalty Programs
It’s no secret that AI-powered chatbots have exploded in popularity recently. Retail chatbots currently engage with more than 600 million...
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A woman sits on her bed planning a trip with artificial intelligence (AI)
Insights 04/26/2024
The Impact of AI Travel Itinerary Planners
Is artificial intelligence (AI) the future of travel planning? The majority of travelers sure think so! More than 60% of...
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A crystal ball on a beautiful beach destination reflecting a beautiful shoreline.
Insights 03/22/2024
What the Top Travel Brands Are Predicting for 2024
While today’s top travel brands may not have a crystal ball to prophesize the future, we have enough reliable data...
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Relaxed Travel Loyalty Couple Sailing on the open water.
Insights 02/26/2024
What is the Definition of Customer Loyalty?
All too often, business owners and decision-makers view customer loyalty as numbers and percentages, not names and people. Yet, while...
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Happy child in white t-shirt and helmet having fun ziplining in experiential travel.
Insights 02/21/2024
Travelers Will be Considering These 3 Factors When Booking a Trip in 2024
2024 is slated to be a huge year for travel. As per a Forbes Advisor survey of 1,000 Americans, nine...
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measuring-roi-for-loyalty-program-value
Insights 02/09/2024
Determining Loyalty Program ROI
There’s a reason 90% of organizations offer some type of loyalty program, and it’s not because these brands enjoy brainstorming...
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