The latest from arrivia

Insights

Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.

measuring-roi-for-loyalty-program-value
Insights 02/09/2024
Determining Loyalty Program ROI
There’s a reason 90% of organizations offer some type of loyalty program, and it’s not because these brands enjoy brainstorming...
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Family traveling in Greece
Insights 02/06/2024
Membership Engagement Ideas for 2024
“How can I improve my membership engagement?” That’s a question we often hear at arrivia, particularly at a time when...
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Happy traveler looking ahead into 2024
Insights 02/01/2024
Loyalty Program Trends 2024: What’s Shaping the Industry
Loyalty programs are undoubtedly one of the longest-running customer retention initiatives, and reasonably so — they’re not only incredibly effective...
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happy-loyalty-program-members-enjoying-their-travel-benefits-from-their loyalty-program
Insights 01/29/2024
How to Implement Effective Customer Retention Loyalty Programs
How do you build loyalty and retention, not just for now but for the long term? After all, if it...
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Team of three employees discussing travel api solutions.
Insights 01/18/2024
The Ultimate Guide to Travel API Solutions
Travel businesses are well-versed in exotic destinations, luxury accommodations, and global once-in-a-lifetime experiences. But technology? That’s not every provider’s strong...
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Business Couple Walking to the Airport.
Insights 01/11/2024
B2B Loyalty Programs: A Complete Guide [With Real-Life Examples]
B2B advertising has soared in the United States, skyrocketing from $28.9 billion in 2021 to $37.7 billion in 2024, with...
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A woman with a camera taking photographs of the city view.
Insights 01/09/2024
Effective Travel Agency Technology Solutions for 2024
Total travel spending in the United States can reach upwards of $104 billion in just one month, with the average family of four spending nearly $2,000 on a domestic vacation per week. In an industry as lucrative as travel, remaining current with the latest travel agency technology is crucial for traditional and online travel agencies...
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Smiling woman on the computer using a travel booking software platform.
Insights 12/26/2023
Travel Booking Software Platforms: Choosing the Right Solution for Your Needs
Navigating an array of travel booking software platforms can be daunting. Not only does each promise the pinnacle of convenience...
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a woman on her phone using business travel solutions
Insights 12/11/2023
Business Travel Solutions: Simplifying Corporate Travel Management
Domestic and international business travel in the United States amounts to nearly $387 billion in annual revenue. Though business travelers...
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A man and a woman on vacation holding a map.
Insights 12/07/2023
B2B Travel Solutions: Enhancing Efficiency and Profitability in the Travel Industry
1.3 million. That’s the average amount of business trips taken daily, not accounting for the 460 million business travelers that...
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Group of tourists in Rome, Italy, looking at a monument.
Insights 11/30/2023
Customer Loyalty Analytics: How to Collect & Interpret Loyalty Program Data
In the competitive arena of customer retention, customer loyalty analytics emerges as a pivotal force, enabling businesses to decipher complex...
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Man speaking with a woman using effective Strategies for Managing Customer Complaints.
Insights 11/16/2023
The Art of Exceeding Expectations: Effective Strategies for Managing Customer Complaints
In today’s ultra-competitive, consumer-centric business environment, effective customer complaint management isn’t just about resolving issues—it’s about exceeding expectations. An outstanding...
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Multi-ethnic cybersecurity team looking at multiple screens
Insights 11/01/2023
Facing Emerging Cybersecurity Risks in the Era of AI
In the dynamic realm of cybersecurity, the intricate relationship between artificial intelligence (AI) and traditional security measures is a critical...
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Insights 10/30/2023
Data Breach Response and Incident Management: Safeguarding Digital Assets
Data breaches are not just an omnipresent threat but a harsh reality for today’s organizations. As the country with the highest data breach density in the world, the United States reported nearly 2,000 cases of data compromise in 2022, a stark increase from the 447 cases reported a decade prior. Yet, while the threat remains...
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A woman using a laptop to shop with credit card rewards programs.
Insights 09/29/2023
Optimizing Credit Card Rewards Programs: Strategies for Increased Customer Engagement
Few verticals are as competitive as credit card reward programs, which currently boast a member satisfaction rating of just 46%. Over the past year, almost half the population has opened at least one new credit card, and nearly a third of consumers report they plan to apply for new cards in the coming months. Aside...
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A man making-contactless-payment-in-cafe
Insights 09/27/2023
Out of Touch: The Future of Contactless Payments – Advancements and Benefits
When cash usage plummeted in the wake of the COVID-19 pandemic, many predicted a cash rebound in 2022. Surprisingly, that rebound never materialized. Instead, the vast majority of traditional cash transactions that migrated to contactless payments remained electronic. In an increasingly digital era, cash payments are quickly becoming a thing of the past.  The smartphone...
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