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News

Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.

Membership has its (Travel) Privileges: how clubs, associations and other membership organizations can use travel benefits to capitalize on the post-pandemic travel rebound

News 09/07/2021

Membership has its (Travel) Privileges

With global travel depressed by the COVID-19 pandemic for nearly eighteen months, demand for mainstream and niche travel options is forecast to surge this year and next. The impact of the Delta coronavirus variant will likely determine whether the majority of the surge occurs in 2021 or 2022, but a rebound is coming.

At arrivia, we believe full-service travel rewards and booking options are exactly the kind of service offerings that will resonate.

Reports & Surveys

Finally Cleared for Takeoff, Vacationers Still Prioritize Value

Recently arrivia conducted a travel sentiment survey with our membership. The majority of the travelers surveyed recognize the value associated with travel loyalty programs, with 63% holding frequent flier status with at least one airline.

Post Pandemic Travel | Travel Loyalty Programs | Financial Institutions | arrivia

Post-pandemic Privileges: how travel benefits programs can meet leisure travelers’ demands for safety, value and more choice

Travel is back. Of course, restrictions are still in place across many regions and sectors, and the business travel market looks like it’s in for a more gradual recovery. But even casual observers recognize that travel demand is booming compared to the pandemic-era stagnation.

pat young and jack waller

Arrivia welcomes SVPs!

It’s our pleasure to introduce our new SVP of Strategic Business Development, Pat Young and returning as SVP of Business Development, Jack Waller.

travel weekly 2021 power list

Arrivia’s Customer-Centric Pandemic Response Receives Travel Weekly Recognition

Scottsdale, AZ, July 8, 2021 — For the sixth consecutive year, arrivia has been recognized on the annual Travel Weekly Power List, which ranks companies with at least $100 million (USD) in travel sales that explored acquisitions, expansions, technological initiatives, and more.

Arrivia Announces Gold Sponsorship at GNEX 2021 Conference

arrivia, formerly International Cruise & Excursions, Inc. (ICE) has been confirmed as the latest headline sponsor for the upcoming GNEX 2021 Conference. The “in person” vacation ownership industry event will be held in Miami, FL at the Eden Roc / Nobu Hotel from February 22-24, 2021. Through its recent acquisitions of SOR Technologies and WMPH...

Firasat Hussain

Arrivia names Firasat Hussain as new Chief Information Officer

Arriva announced that Firasat Hussain has joined the company as Chief Information Officer. Mr. Hussain comes to arrivia with more than 23 years of experience in IT with several senior leadership roles at Ticketmaster, RR Donnelley, and Orbitz. “I’m excited Firasat will be joining our company. Firasat comes to us from Ticketmaster, where he led a team of...

International Cruise & Excursions, Inc. (ICE) Introduces arrivia as Its New Corporate Name and Brand Identity

International Cruise & Excursions, Inc. (ICE), a leading global travel provider, introduced the launch of its new corporate name and brand identity, arrivia. The new name was necessitated by its extraordinary growth across all categories of travel and the recent acquisitions of SOR Technologies and WMPH Vacations. “Our company has grown to become one of the...

Arrivia Named Top 20 Travel Company in Travel Weekly’s 2020 Power List

For the fifth consecutive year, International Cruise & Excursions, Inc. (ICE) was recognized on the 2020 Travel Weekly Power List, which ranks companies with $100 million or more in travel sales who explored acquisitions, expansions, technological initiatives, and more in 2019. ICE jumped up one spot this year to number 19 out of 52 other travel...

International Cruise & Excursions, Inc. (ICE) founders John and Marcia Rowley Receive Circle of Excellence Lifetime Achievement Award from American Resort Development Association

International Cruise & Excursions, Inc. (ICE), one of the world’s largest and most innovative travel partners, was recently recognized with several prestigious awards by the American Resort Development Association (ARDA). Among these honors was the ARDA Circle of Excellence (ACE) Lifetime Achievement Award presented to ICE founders, John and Marcia Rowley. The ACE Lifetime Achievement Award...

International Cruise & Excursions, Inc. (ICE) Announces Mike Nelson as Chief Executive Officer

International Cruise & Excursions, Inc. (“ICE”) today announced that Mike Nelson has been appointed Chief Executive Officer and a member of the Board of Directors effective July 1, 2020. Mr. Nelson was most recently the CEO of Global Travel Insurance for Allianz. Brian Fontana, who has served as the company’s Interim Chief Executive Officer and...

ICE Fuels Growth through Acquisition of WMPH Vacations

Scottsdale-based International Cruise & Excursions (ICE), the global leader in travel-based loyalty and reward solutions, announced today that it has acquired WMPH Vacations, an industry leading large-scale, online retail travel company. Founded in 2004, WMPH is a South Florida travel agency that specializes in the distribution of cruise vacations through its popular online retail brands....

ice conference travel network agency of the year

Exciting Updates from American Express Travel

For the second year in a row, ICE has WON Travel Network Agency of the Year with American Express Travel! This prestigious award recognizes ICE for our commitment to the American Express Card Members, the business, and partners. The great news doesn’t stop there! Last week we launched a new, online cruise booking experience on AmericanExpress.com. Site...

Ciprian arrivia

AI Technology Enhancements Continues to Improve Our Innovation

ICE acquires AI technology from Lateral, Inc. ICE is happy to announce that we have entered into a strategic arrangement with technology company, Lateral, Inc. Under the agreement, Lateral will support ICE’s development and deployment of our next generation software solutions for our global business operations. Lateral will be bringing an experienced team of travel...

Melaura arrivia

News from the Igloo: Melaura

ICE has a lot of great team members. Some of which are hired into sales, love it and stay in that department throughout their careers, while others find success in other areas of the business. Regardless, our team members are what truly make ICE a diverse and unique place to work. We have some pretty...

ICE Announces Investment by 3i to Fuel Ongoing Expansion

Exciting News from ICE CEO Scottsdale, Arizona based International Cruise & Excursions Gallery, Inc. (ICE) today announced that the Company has entered into an investment agreement with 3i Group, a leading international investment manager. Under the terms of the agreement, 3i will make an investment in ICE, enabling the Company to accelerate its growth trajectory...

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