The latest from arrivia

Insights

Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.

A team of professionals engaging in a meeting, discussing loyalty program regulation and compliance.
Insights
Navigating Loyalty Program Regulation & Compliance
Consumer data is the bridge that connects brands to members in modern loyalty programs. It guides personalization for offers and...
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A group of travel industry professionals celebrates a newly formed strategic partnership to expand their loyalty ecosystem.
Insights 05/31/2024
Expanding Your Loyalty Ecosystem: Strategic Partnerships and Alliances
In business, you’re only as good as the company you keep. For travel, hospitality, and retail groups, the same goes...
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A traveler relaxes by the waterfront, checking her phone for new, creative rewards from her travel loyalty program.
Insights 05/29/2024
Beyond Points: Exploring Creative Rewards in Travel Loyalty Programs
It’s been more than 40 years since American Airlines introduced AAdvantage, one of the world’s first travel loyalty programs for...
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A couple sits on the floor, happily booking a trip to a vacation rental.
Insights 05/06/2024
White Label Vacation Rental Booking Engine
Move over traditional hotels and resorts; there’s another hospitality leader in town — vacation rentals. Previously constrained to family lake...
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A satisfied customer uses AI-powered assistant.
Insights 04/30/2024
Streamlining Customer Experience: The Role of AI Chatbots in Loyalty Programs
It’s no secret that AI-powered chatbots have exploded in popularity recently. Retail chatbots currently engage with more than 600 million...
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A woman sits on her bed planning a trip with artificial intelligence (AI)
Insights 04/26/2024
The Impact of AI Travel Itinerary Planners
Is artificial intelligence (AI) the future of travel planning? The majority of travelers sure think so! More than 60% of...
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A woman writing a positive testimonial about her experience with her loyalty program.
Insights 04/23/2024
The Power of Social Proof: Leveraging Customer Testimonials in Loyalty Programs
What if you learned there was an untapped gold mine hiding in your organization — a treasure trove of customer...
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A young woman participating in a loyalty program using her loyalty card and smartphone to make purchases.
Insights 03/26/2024
5 Real-Life Customer Loyalty Program Examples
So many business leaders are asking, “How do you convert customers into loyal customers?” — when really, the question should...
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A crystal ball on a beautiful beach destination reflecting a beautiful shoreline.
Insights 03/22/2024
What the Top Travel Brands Are Predicting for 2024
While today’s top travel brands may not have a crystal ball to prophesize the future, we have enough reliable data...
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Loyalty program stakeholder meeting reviewing Request for Proposals (RFP) for a new loyalty program.
Insights 03/20/2024
Loyalty Program RFPs: Key Elements and Best Practices
From points-for-perks programs like Delta SkyMiles to paid subscriptions like Amazon Prime, the largest loyalty program in the world, every...
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travel loyalty member enjoying the wellness benefits of traveling
Insights 03/15/2024
The Psychology of Effective Loyalty Programs
When it comes to effective loyalty programs, deep-rooted brand loyalty isn’t the result of clever program names or attractive platform...
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adventurous couple exploring Norway using travel loyalty membership perks
Insights 03/12/2024
10 Membership Perks for Customer Engagement
Between rising inflation rates and the ramifications of the pandemic, it’s significantly more expensive to acquire new customers — 222%...
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Woman having a wonderful time traveling using her travel rewards program for a great experience.
Insights 03/04/2024
7 Best Loyalty Travel Solutions of 2024
Travel loyalty runs deep in the United States. Of the millions of Americans that belong to a loyalty program, nearly...
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Relaxed Travel Loyalty Couple Sailing on the open water.
Insights 02/26/2024
What is the Definition of Customer Loyalty?
All too often, business owners and decision-makers view customer loyalty as numbers and percentages, not names and people. Yet, while...
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Happy child in white t-shirt and helmet having fun ziplining in experiential travel.
Insights 02/21/2024
Travelers Will be Considering These 3 Factors When Booking a Trip in 2024
2024 is slated to be a huge year for travel. As per a Forbes Advisor survey of 1,000 Americans, nine...
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measuring-roi-for-loyalty-program-value
Insights 02/09/2024
Determining Loyalty Program ROI
There’s a reason 90% of organizations offer some type of loyalty program, and it’s not because these brands enjoy brainstorming...
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