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Insights

Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.

Family traveling in Greece
Insights 02/06/2024
Membership Engagement Ideas for 2024
“How can I improve my membership engagement?” That’s a question we often hear at arrivia, particularly at a time when...
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Happy traveler looking ahead into 2024
Insights 02/01/2024
Loyalty Program Trends 2024: What’s Shaping the Industry
Loyalty programs are undoubtedly one of the longest-running customer retention initiatives, and reasonably so — they’re not only incredibly effective...
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happy-loyalty-program-members-enjoying-their-travel-benefits-from-their loyalty-program
Insights 01/29/2024
How to Implement Effective Customer Retention Loyalty Programs
How do you build loyalty and retention, not just for now but for the long term? After all, if it...
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Team of three employees discussing travel api solutions.
Insights 01/18/2024
The Ultimate Guide to Travel API Solutions
Travel businesses are well-versed in exotic destinations, luxury accommodations, and global once-in-a-lifetime experiences. But technology? That’s not every provider’s strong...
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Business Couple Walking to the Airport.
Insights 01/11/2024
B2B Loyalty Programs: A Complete Guide [With Real-Life Examples]
B2B advertising has soared in the United States, skyrocketing from $28.9 billion in 2021 to $37.7 billion in 2024, with...
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A woman with a camera taking photographs of the city view.
Insights 01/09/2024
Effective Travel Agency Technology Solutions for 2024
Total travel spending in the United States can reach upwards of $104 billion in just one month, with the average family of four spending nearly $2,000 on a domestic vacation per week. In an industry as lucrative as travel, remaining current with the latest travel agency technology is crucial for traditional and online travel agencies...
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Smiling woman on the computer using a travel booking software platform.
Insights 12/26/2023
Travel Booking Software Platforms: Choosing the Right Solution for Your Needs
Navigating an array of travel booking software platforms can be daunting. Not only does each promise the pinnacle of convenience...
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Saleswoman helping a customer with a loyalty points program.
Insights 12/14/2023
Points-Based Loyalty Programs: How do Points-Based Loyalty Systems Work?
A consistent goal among business brands is customer retention, which leads to higher profits and growth. A loyalty points program...
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a woman on her phone using business travel solutions
Insights 12/11/2023
Business Travel Solutions: Simplifying Corporate Travel Management
Domestic and international business travel in the United States amounts to nearly $387 billion in annual revenue. Though business travelers...
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A man and a woman on vacation holding a map.
Insights 12/07/2023
B2B Travel Solutions: Enhancing Efficiency and Profitability in the Travel Industry
1.3 million. That’s the average amount of business trips taken daily, not accounting for the 460 million business travelers that...
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Group of tourists in Rome, Italy, looking at a monument.
Insights 11/30/2023
Customer Loyalty Analytics: How to Collect & Interpret Loyalty Program Data
In the competitive arena of customer retention, customer loyalty analytics emerges as a pivotal force, enabling businesses to decipher complex...
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Group of friends traveling together using points from a paid loyalty program.
Insights 11/28/2023
What Are Paid Loyalty Programs: Pros & Cons
Unlocking consumer loyalty has never been as pivotal of an objective as it is for organizations in today’s uncertain macroeconomic...
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happy young couple using a smartphone to review rewards
Insights 11/22/2023
8 Types of Loyalty Programs: Pros & Cons
Customer loyalty programs have never been as intrinsically linked to brand success as in today’s ultra-competitive business environment. Nearly 60% of consumers are willing to modify their spending to maximize loyalty benefits, which can explain why most shoppers in North America belong to 15+ loyalty programs—the highest enrollment levels in five years.  Active engagement in...
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Man speaking with a woman using effective Strategies for Managing Customer Complaints.
Insights 11/16/2023
The Art of Exceeding Expectations: Effective Strategies for Managing Customer Complaints
In today’s ultra-competitive, consumer-centric business environment, effective customer complaint management isn’t just about resolving issues—it’s about exceeding expectations. An outstanding...
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Businessmen discussing perks loyalty program.
Insights 11/13/2023
Perk-Based Loyalty Programs: What Businesses Need to Know
Competition among businesses is fiercer than ever. Establishing – and retaining – a strong, dedicated customer base is crucial for...
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Creating partnerships handshake group of professionals
Insights 11/07/2023
Coalition Loyalty Programs: Collaborative Strategies for Customer Loyalty
When it comes to customer loyalty programs, there’s no need to reinvent the wheel—instead, brands can simply reimagine it.  Enter...
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